Frequently Asked Questions

I'm having problems viewing a webinar/video presentation.

- If you cannot view the presentation, you may need to download additional programs or update your current web browser.

- If the slides won't advance, press F5 to reload your browser.

- Best viewed in 1024x768. If you DO NOT see anything, try the newest version of Internet Explorer.

Compatible Operating Systems and Browsers


To test your browser

Click Here To Begin Test. Note any difficulties with audio and video, then email help@nctsn.org with a description of your problems.

NCTSN Learning Center