Service Systems


This section of the NCTSN Learning Center provides access to resources targeted toward those working in a range of child-serving systems, including education and juvenile justice. Also included in this section is RPC Online, which aims to centralize information for professionals and resource parents who are using “Caring for Children Who Have Experienced Trauma: A Workshop for Resource Parents,” also known as the Resource Parent Curriculum. Each course in this section functions as a place where participants can explore NCTSN resources, hear how others in the field are using them, and keep up to date through webinars, podcasts, and community forums.

Children’s Advocacy Center (CAC) directors working to meet the National Children’s Alliance (NCA) Accreditation Standard for mental health need a resource to help them on their journey to deliver the highest quality care to children and families. Especially for non-clinicians, ensuring that mental health services meet the necessary quality threshold can be challenging.

In this training series, you’ll find resources you need to meaningfully address the NCA National Standards for Accreditation Mental Health Standard. Each module contains an easy-to-understand overview of the topic, expert interviews that further drill down into the material, and links to practical tools and resources. These can be navigated in any order and you can access as much or as little of the information as you need.
The Child Welfare Trauma Training Toolkit course assists those in the field of child welfare who wish to learn more about child welfare and trauma. The backbone of the course is the newly released second edition of the Child Welfare Trauma Training Toolkit which teaches basic knowledge, skills, and values about working with children who have experienced traumatic stress and who are in the child welfare system. The toolkit guides practitioners and others in supporting children’s safety, permanency, and well-being through case analysis and corresponding interventions tailored to them and to their biological and resource families. This comprehensive training curriculum is twice the size of the first edition and includes a Trainer’s Guide, Appendices, Slidekit, Participant Manual, Supplemental Handouts, recommended reading and resources, Comprehensive Guide, and an accompanying CD-Rom.
A centralized resource for providers and resource parents who are using or interested in using “Caring for Children Who Have Experienced Trauma: A Workshop for Resource Parents” in their communities.
The Online Training Modules were developed as a complementary resource to the RPC. These modules can be used by resource families and RPC facilitators in a variety of ways. For example, families who are considering attending a RPC group may complete a module to determine whether it would be worth their time to attend an entire workshop. Families or facilitators can also complete the modules after a face-to-face workshop to reinforce their learning. We also imagine families sharing these modules with those on their child’s service teams – such as educators, extended family, or daycare providers – to help them understand the impact of trauma and the behaviors they may be seeing. Finally, RPC Facilitators may use these modules as pre-work for RPC sessions so that more in-person time can be spent on applying these concepts.
This training provides an overview for juvenile justice staff of how to work towards creating a trauma-informed juvenile justice residential setting. Creating a trauma-informed setting is a process that requires not only knowledge acquisition and behavioral modification, but also cultural and organizational paradigm shifts, and ultimately policy and procedural change at every level of the facility.
The Child Trauma Toolkit for Educators was developed to provide school administrators, teachers, staff, and concerned parents with basic information about working with traumatized children in the school system. The Toolkit is made up of 10 fact sheets that discuss various aspects of trauma in schools and how educators and parents can respond. This course includes a series of short presentations designed to accompany the Toolkit and provide additional information related to the topics in the fact sheets. Related resources, including webinars on the Learning Center, are also highlighted.
Unresolved trauma can negatively affect parents’ coping, parenting, and the ability to interact effectively with the child welfare system. This online course was developed for individuals who work with birth parents involved in the child welfare system, and offers tips for viewing parents through a trauma lens, practical strategies to provide effective support to parents, and reminders about the importance of professionals’ own self-care.