Service Systems

This section of the NCTSN Learning Center provides access to resources targeted toward those working in a range of child-serving systems, including education and juvenile justice. Also included in this section is RPC Online, which aims to centralize information for professionals and resource parents who are using “Caring for Children Who Have Experienced Trauma: A Workshop for Resource Parents,” also known as the Resource Parent Curriculum. Each course in this section functions as a place where participants can explore NCTSN resources, hear how others in the field are using them, and keep up to date through webinars, podcasts, and community forums.
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Children’s Advocacy Center (CAC) directors working to meet the National Children’s Alliance (NCA) Accreditation Standard for mental health need a resource to help them on their journey to deliver the highest quality care to children and families. Especially for non-clinicians, ensuring that mental health services meet the necessary quality threshold can be challenging.

In this training series, you’ll find resources you need to meaningfully address the NCA National Standards for Accreditation Mental Health Standard. Each module contains an easy-to-understand overview of the topic, expert interviews that further drill down into the material, and links to practical tools and resources. These can be navigated in any order and you can access as much or as little of the information as you need.
The Child Welfare Trauma Training Toolkit (CWTTT) is a training series designed to support the infusion of trauma-informed knowledge and skills into child welfare organizational cultures. This toolkit contains targeted training for various levels and roles, resulting in positive sustainable changes in the policies, programs, and practices which lead to better outcomes for children, youth and families. Visit the TIPs Center Website for additional resources geared towards trainers and those who have been trained on the CWTTT.
The NCTSN Trauma-Informed Organizational Assessment (TIOA) is a process created by the UCLA-Duke University National Center for Child Traumatic Stress (NCCTS) to help organizations assess their current practices in the context of serving children and families who have experienced trauma. It is an important part of an organizational transformation process to create trauma-informed organizations. This assessment and accompanying resources are for professionals interested in using the TIOA and provides information to get started, access to the assessment, guidance on using the assessment, and resources for implementation and organization change.
A centralized resource for providers and resource parents who are using or interested in using “Caring for Children Who Have Experienced Trauma: A Workshop for Resource Parents” in their communities.
The Online Training Modules were developed as a complementary resource to the RPC. These modules can be used by resource families and RPC facilitators in a variety of ways. For example, families who are considering attending a RPC group may complete a module to determine whether it would be worth their time to attend an entire workshop. Families or facilitators can also complete the modules after a face-to-face workshop to reinforce their learning. We also imagine families sharing these modules with those on their child’s service teams – such as educators, extended family, or daycare providers – to help them understand the impact of trauma and the behaviors they may be seeing. Finally, RPC Facilitators may use these modules as pre-work for RPC sessions so that more in-person time can be spent on applying these concepts.
Think Trauma: A Training for Working with Juvenile Justice Involved Youth, 2nd Edition is an in-person training curriculum focused on the complex process of creating a trauma-informed juvenile justice system. This course includes all the documents and other resources necessary for juvenile justice administrators and leaders to facilitate four comprehensive, skills-based, and interactive modules aimed at audiences of direct care staff who provide services to residential youth.
The Child Trauma Toolkit for Educators was developed to provide school administrators, teachers, staff, and concerned parents with basic information about working with traumatized children in the school system. The Toolkit is made up of 10 fact sheets that discuss various aspects of trauma in schools and how educators and parents can respond. This course includes a series of short presentations designed to accompany the Toolkit and provide additional information related to the topics in the fact sheets. Related resources, including webinars on the Learning Center, are also highlighted.
Unresolved trauma can negatively affect parents’ coping, parenting, and the ability to interact effectively with the child welfare system. This online course was developed for individuals who work with birth parents involved in the child welfare system, and offers tips for viewing parents through a trauma lens, practical strategies to provide effective support to parents, and reminders about the importance of professionals’ own self-care.