FAQs

Frequently Asked Questions
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How do I create a new account?

You only need one username and password to gain access to available courses in the Learning Center. The Learning Collaborative courses require an enrollment key, in cases where NCTSN restricts access to invitation only.

PART 1: Entering your information

On the left side of the homepage, click on "Register". Enter a username and password you can remember easily. Write down this information for future reference. Under "More details" enter your email address twice, your first name and last name, and the city and country you live in. These details will appear in your profile so others on the Learning Center can network with you. Read the reCAPTCHA image below and type the letters in the order that you see in the image to confirm this form is being filled out by a person.

PART 2: Go to your email and confirm the account

After about 5 minutes you should receive an email in the account you registered your information under. In your email box you should see an email from help@nctsn.org with "NCTSN Learning Center Admin" in subject line.

If you do not see the email check your JUNK mail box. Add our email help@nctsn.org to your safe list of email addresses to avoid future blocks of our emails to you. Usually this can be found under your email account preferences or settings related to spam or blocking. Make any changes as needed to allow our emails to reach your inbox. If you need additional help email us at help@nctsn.org.


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