FAQs

Frequently Asked Questions
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Where do I go for technical assistance?

For any technical problems on the Learning Center please email help@nctsn.org. Our office hours are Monday - Friday, 8:00 am - 5:00pm PST. When you send an email to us you will receive a confirmation email for a work ticket that our staff will then delegate and handle the request for. You will be assigned a ticket number, a record of the date of the request, and will be provided a summary and status of the request. When the question or problem is solved the ticket will be closed.


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