Frequently Asked Questions
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PFA Online Technical Isuse - Presentation does not load - Flash not working - Plugin not supported

PFA requires Adobe Flash player, which may not work well with Apple products or any mobile devices. Going to the courses on a laptop or desktop will probably make accessing them easier. Use Flash supported web browsers to access PFA Online course. If you need help on how to enable flash for your browser please refer to the instructions by visiting Flash Player Help.

To enable Flash Player in Mozilla Firefox: (Make sure it’s already downloaded and installed on your computer).

  • Step 1: Open Firefox and click the Tools option on the top-right corner of the screen (looks like three horizontal lines).


Step 2: In the drop-down, click the option called Add-ons.


Step 3: From the options on the left side of the screen, choose Plugins.


Step 4: Scroll down the list of Plugins until you find Shockwave Flash (this is another name for Flash Player).


Step 5: To enable Flash, click the drop-down box on the Shockwave Flash plugin and choose Always Activate

Step 6: Close your browser. You should be good to go now!

Vikram Wabale
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