For support issues, contact the NCTSN Help Desk at help@nctsn.org.
For questions, visit our FAQ page.
Notice: Certificate Renewal Requests
If you have completed a course once then retaking it any number of times won't change the date of completion or generate any new certificates for that course.
Note: Our certificates do not have expiration dates. The NCTSN Learning Center no longer resets certificates for learners who want to retake a continuing education course or renew certificates.
If you are trying to complete the course to renew your certificate and get a new completion date, you can create a new account, retake the course, and download the new certificate from there.
