For support issues, contact the NCTSN Help Desk at help@nctsn.org.
For questions, visit our FAQ page.
Notice: Certificate Renewal Requests
If you have completed a course once then retaking it any number of times won't change the date of completion or generate any new certificates for that course.
Our certificates do not have expiration dates. The NCTSN Learning Center no longer resets certificates for learners who want to retake a continuing education course.
If you’d like a new certificate that shows a recent completion date, you can create a new account, retake the course, and download the new certificate from there.
