Frequently Asked Questions


How to Join a WebEx Event


If you would like to join a live webinar event, you must be on a laptop or desktop running Windows 7 or above, or Mac OS X Lion (10.7) or above. Browsers compatible with live webinar events include Firefox and Chrome browser.

WebEx Application

To join an event, you will be required to download the WebEx application. You may choose to add an extension to Firefox or Chrome or run a temporary application. To add the WebEx extension, click the button "Add to Chrome" (or "Add to Firefox.") To run a temporary application, use the link at the bottom of the page after "Don't want to use an extension?" click "Run a temporary application."


PFA Online Technical Isuse - To Enable Flash Player in Google Chrome (Version 87)

These instructions are for Google Chrome 87, they may not work on later versions of Google Chrome.

In order to view the PFA Online lessons you will need to enable Adobe Flash in your broswer by changing your browser settings:

Step 1: To the left of the web address, click the Lock or Info icons to view site information.

view site information

Step 2: From the drop-down, click the options for Flash.

flash options

Step 3: From the drop-down options for Flash select Ask. You may also select Allow. This will allow Flash to run on NCTSN Learning Center Website. Refresh the Page after this step.

allow flash

Step 4: To enable Flash in the presentation, click on Flash plugin icon from the center of presentation screen as shown in the following screenshot.

enable flash

Step 5: To enable/run Flash, click Allow and refresh the page.

enable flash

Step 6: You should see the slide content loaded on the page now and you should see the lessons begin to play.

flash enabled